Thank you for choosing CASACULTURALSAYBROOK! This Shipping Policy outlines the details and guidelines regarding the shipping of our products to ensure a smooth and satisfactory shopping experience for you. Please review this policy before placing an order.
- Processing Time 1.1 Order Processing: Once you place an order, we strive to process and ship it as quickly as possible. Orders are typically processed within 1-2 business days, excluding weekends and holidays. During high-demand periods, processing times may be slightly longer. We appreciate your patience and understanding.
2. Order Verification: For security purposes, orders may be subject to verification before shipment. This verification process may include address verification and payment confirmation. If additional information is required, we will reach out to you via the contact information provided during the ordering process.
- Shipping Methods and Costs 3.1 Shipping Methods: We work with reputable shipping carriers to ensure reliable and timely delivery of your order. The available shipping methods will be displayed during the checkout process. Please select the shipping method that best suits your needs.
3.2 Shipping Costs: Shipping costs are calculated based on the destination, weight, and dimensions of your order. The shipping cost will be displayed during the checkout process. Please note that additional fees, such as customs duties or taxes, may apply for international shipments.
- Estimated Delivery Time 4.1 Transit Time: The estimated delivery time includes the processing time mentioned above and the transit time from our facility to your designated shipping address. Transit times may vary depending on the shipping method selected and the destination location.
4.2 Delivery Delays: While we strive to ensure timely delivery, please note that external factors beyond our control, such as weather conditions or carrier delays, may occasionally impact the delivery schedule. We appreciate your understanding in such situations.
- Order Tracking Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package. You can use the provided tracking information to monitor the progress of your shipment and estimated delivery date.
- Damaged or Lost Shipments In the rare event that your order is damaged or lost during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution for you.
- Changes to Shipping Policy We reserve the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. It is your responsibility to review this policy periodically.
If you have any questions or concerns regarding our Shipping Policy, please don’t hesitate to contact us. We are here to assist you and provide the best possible service.